Other software providers or paper-based processes

Send us your data in the correct format

If you are using a software provider that is not listed in our data export guides, then copy and paste your data into this file: Famly sample import file, and email it to us here: support@famly.co.uk.

Please note:

• Only add children or staff that are not already in Famly (e.g. if any were already added during a trial)
• Only include the information that's asked for, not any additional comments
• Names should only include first name and surname (e.g. John Smith, not Mr John Smith)
• One child should be added to each row, if there are twins, please use two lines for parent details
• Email addresses should not include any special characters surrounding them (e.g. write contact@famly.co, not <contact@famly.co>)
• Only one email address should be listed per cell
• Date format dd/mm/yyyy

If you're having trouble pasting your data in the spreadsheet provided, please send your data files to your Famly contact person or to support@famly.co.uk.