Send us your data in the correct format
If you are using a software provider that is not listed in our data export guides, then copy and paste your data into this file: Famly sample import file, and email it to us here: email@example.com.
- Only add children or staff that are not already in Famly (e.g. if any were already added during a trial)
- Only include the information that's asked for, not any additional comments
- Names should only include first name and surname (e.g. John Smith, not Mr John Smith)
- One child should be added to each row, if there are twins, please use two lines for parent details
- Email addresses should not include any special characters surrounding them (e.g. write firstname.lastname@example.org, not <email@example.com>)
- Only one email address should be listed per cell
- Date format dd/mm/yyyy
If you're having trouble pasting your data in the spreadsheet provided, please send your data files to your Famly contact person or to firstname.lastname@example.org.