Cancel an Invoice

Go to the child’s profile and click on the ‘Invoicing’ tab
Click on the invoice that you want to cancel
The invoice opens and you can now click the three dots in the top bar and select ‘Cancel invoice’.
Confirm that you want to issue a credit note (necessary to keep track of invoices and revenue).

You are now able to edit the child’s plan including adding funding or discount, as well as adding/removing ad hoc items.